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Customer Service Representative
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Must have experience in Travels and Tourism.
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Job Types: Full-time, Permanent
Salary: AED1,800.00 - AED2,000.00 per month
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Experience:
- customer service: 2 years (Required)
Language:
- fluent English and Hindi (Required)
Application Deadline: 22/08/2023
Expected Start Date: 03/09/2023
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